Unlock the domain
Remove the registrar transfer lock only when you are ready to begin the move.
Review steps →Start with the domain name, then confirm eligibility, unlock status and the authorization code with the current registrar.

A complete transfer request reduces delays and protects the registrant from unauthorized changes.
Remove the registrar transfer lock only when you are ready to begin the move.
Review steps →Request the domain-specific AuthInfo or EPP code from the current registrar.
Review requirements →Ensure the registrant or administrative contact can receive required notices.
Check contact access →Recent registrations, transfers or registrant changes may be subject to registry or registrar restrictions.
Review eligibility →Do not cancel DNS, hosting or email services before the transfer is complete.
Protect continuity →Use the customer portal for transfer status, required actions and support.
Open support →The connected registrar workflow will validate the domain and show the exact next step.
The domain status and extension are checked for transfer eligibility.
The authorization code and required confirmations are submitted securely.
After approval, the registration is placed in the destination account and DNS settings are verified.
A registrar transfer does not automatically move hosting, website files, mailboxes or DNS records.
Keep the existing nameservers in place unless a planned DNS migration is ready.
Confirm MX, SPF, DKIM and related records before changing DNS providers.
Maintain current website and configuration backups until the full migration is verified.
Available locations, resources, security controls and support scope are stated with the selected service before ordering.
Choose from available USA, United Kingdom and India locations on eligible hosting products.
Hosting plans use provider network capacity and routing appropriate to the selected service and region.
Eligible services include SSL, firewall controls, malware protection and monitoring as listed with the plan.
NVMe storage, CPU and memory allocations are shown in each applicable package specification.
Daily or scheduled backups are listed only on plans where the feature is included.
Customers can submit support requests at any time; response priority follows the service policy.

Where a product includes an uptime commitment, the applicable measurement method and remedies are stated in its service terms.

Support requests can be submitted at any time. Response priority and scope depend on the active service and support policy.

Our dedicated support team is available around the clock to assist you with any domain-related questions or issues. Enjoy expert advice and troubleshooting at any hour, no matter where you are.
Clear answers to common questions about this page and the related service.
A domain must be eligible under the registry transfer policy, normally unlocked and outside any transfer-restriction period.
The current registrar provides the EPP or authorization code through its account panel or support team.
Yes. The transfer lock must normally be removed before the transfer request can proceed.
Many generic domain transfers complete within several days, although registry and registrar approval times vary.
A transfer normally keeps existing nameservers unchanged. Service interruption is avoided when DNS and hosting remain active during the process.
Many domain transfers add one year to the registration term, but extension-specific rules and fees are confirmed before payment.